Privacy and Policy
FadaPay application is a simple vtu top up application for all those looking to top up their data or cebles etc. We care about your privacy and security of your personal information.
Privacy Policy - FadaPay: How We Protect Your Privacy
1. Introduction:
- FadaPay is committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information.
2. Information Collection:
- We collect personal information, including phone numbers, addresses, names, and email addresses, Date of birth, for specific purposes such as identity verification, fraud prevention, and personalized service provision.
3. Consent:
- Your explicit consent is obtained during account registration or when using specific services requiring personal data.
4. Usage of Information:
- FadaPay utilizes collected information for: - Identity Verification: Ensuring the security and legitimacy of our services. - Fraud Prevention: Protecting customers from fraudulent activities. - User Confirmation: You agree to provide accurate information about yourself.
5. Data Security:
- FadaPay employs robust security measures, including data encryption, access controls, and regular assessments, to protect the confidentiality and integrity of your information.
6. Third-Party Sharing:
- We do not sell or share personal information with third parties unless required by law or explicitly stated in this Privacy Policy. Any third-party collaborations adhere to data protection standards.
7. User Rights:
- You have the right to access, rectify, or delete your personal information.
8. Changes to Information Collection:
- You will be notified of any changes to the types of information collected. Your consent will be sought if such changes materially affect our privacy practices.
9. Children's Privacy:
- FadaPay's services are intended for individuals of legal age. Parental consent is required for the collection of personal information from minors. Average age of 18 and above is required to register an account on FadaPay.
10. Customer Support:
- Our customer support team is available to assist you with any privacy-related concerns. Contact us if you have any issues with the above policy.info@fadapay.com.
11. Compliance with Laws:
- FadaPay complies with Nigerian data protection laws to ensure the legal and ethical use of your personal information.
12. Regular Review:
- We regularly review and update our privacy practices to adapt to technological advancements and legislative changes.
13. Contact Information:
- For inquiries about your privacy or this policy, contact our Data ProtectionOfficer at info@fadapay.com.
14 Camera and Location Permissions:
In order to optimize your experience on the FadaPay VTU website and ensure efficient customer support, we may request access to your device's camera and location. Here's why:
1a.Proof of Receipt and Customer Support Assistance: Camera access allows customers to upload proof of receipts in case of deposit issues or share screenshots during discussions with our customer support team. This ensures prompt and effective assistance tailored to your needs.
2b. Geotagging for Service Availability: We use location data to restrict registration in specific regions where our service may not be available. This helps us tailor our services to regions where we operate, ensuring a seamless experience for our customers. We respect your privacy, and your data will be handled in accordance with our privacy policy. Your explicit consent to these permissions enables us to provide you with personalized and region-specific services on the FadaPay VTU website. If you have any concerns or questions, please refer to our privacy policy or contact our support team for further assistance.
Effective Date:
- This Privacy Policy is effective as of FEB 04/2024. Any updates will be reflected in the "Changes to Information Collection" section. Your trust is paramount to us. This Privacy Policy outlines our commitment to protecting your privacy. If you have further questions or concerns, please reach out to us.